# Blog — Unless

Recent articles 1 – 9 of 42
        [![How Visma Enterprise AS accelerated AI adoption with Unless](/_astro/customer-cases-visma-enterprise-as-accelerated-ai-adoption-hero.DXznoN1R_Z1RPEbV.webp)](/en/blog/customer-cases/visma-enterprise-as-accelerated-ai-adoption/)   Apr 14, 2026 customer-cases
### [How Visma Enterprise AS accelerated AI adoption with Unless](/en/blog/customer-cases/visma-enterprise-as-accelerated-ai-adoption/)

When AI becomes the standard: Inside Visma Enterprise AS’s self-service transformation
    [![Changelog](/_astro/know-how-changelog-hero.HcCEeVt0_Z2bH5Lu.webp)](/en/blog/know-how/changelog/)   Jan 7, 2026 know-how
### [Changelog](/en/blog/know-how/changelog/)

The Unless team shares what they are working on so you can stay up to date on all new features, improvements, and fixes.
    [![Kontek is deflecting thousands of tickets with AI](/_astro/customer-cases-kontek-deflects-thousands-tickets-unless-ai-hero.mCpv9GjI_2a3HeT.webp)](/en/blog/customer-cases/kontek-deflects-thousands-tickets-unless-ai/)   Sep 26, 2025 customer-cases
### [Kontek is deflecting thousands of tickets with AI](/en/blog/customer-cases/kontek-deflects-thousands-tickets-unless-ai/)

Meet Sally: Kontek’s AI support colleague in a complex regulatory landscape
    [![Transforming legacy documentation for AI readiness](/_astro/2-image.Co78_rjt_Z21Hibl.webp)](/en/blog/know-how/transform-legacy-documentation-ai-readiness/)   Aug 5, 2025 know-how
### [Transforming legacy documentation for AI readiness](/en/blog/know-how/transform-legacy-documentation-ai-readiness/)

Turn legacy documentation into structured, searchable assets that power AI with knowledge management tools.
    [![UNLESS recognized by Research.com for AI knowledge assistant features](/_astro/stories-unless-ai-assistant-recognized-by-research-hero.DQVcKstn_wzTvt.webp)](/en/blog/stories/unless-ai-assistant-recognized-by-research/)   Jul 31, 2025 stories
### [UNLESS recognized by Research.com for AI knowledge assistant features](/en/blog/stories/unless-ai-assistant-recognized-by-research/)

UNLESS has been recognized for its innovative capabilities in making organizational knowledge discoverable, intuitive, and actionable.
    [![The ROI of AI in customer support: metrics, costs, and what to expect](/_astro/know-how-metrics-for-the-roi-of-ai-in-customer-support-hero.DrNJBoMp_2tbv5B.webp)](/en/blog/know-how/metrics-for-the-roi-of-ai-in-customer-support/)   May 2, 2025 know-how
### [The ROI of AI in customer support: metrics, costs, and what to expect](/en/blog/know-how/metrics-for-the-roi-of-ai-in-customer-support/)

Discover how AI boosts customer support ROI with key metrics and cost insights for SaaS solutions like Unless.
    [![Why digital autonomy matters](/_astro/know-how-why-digital-autonomy-matters-hero.C3QAhpj0_2iDjQq.webp)](/en/blog/know-how/why-digital-autonomy-matters/)   Apr 11, 2025 know-how
### [Why digital autonomy matters](/en/blog/know-how/why-digital-autonomy-matters/)

Digital autonomy means independently managing our technology and data to ensure security and privacy.
    [![Fireside chat at Visma AI Conference 2025](/_astro/stories-fireside-chat-at-the-visma-ai-conference-2025-hero.BVr3BLFy_Zv6vpT.webp)](/en/blog/stories/fireside-chat-at-the-visma-ai-conference-2025/)   Mar 19, 2025 stories
### [Fireside chat at Visma AI Conference 2025](/en/blog/stories/fireside-chat-at-the-visma-ai-conference-2025/)

Transforming customer support with AI - insights from the Visma AI Conference 2025 fireside chat of Edgars Dzenuška and Sander Nagtegaal.
    [![Changelog updates in 2024](/_astro/know-how-changelog-2024-hero.FVXShDqU_Z1i9rB9.webp)](/en/blog/know-how/changelog-2024/)   Mar 12, 2025 know-how
### [Changelog updates in 2024](/en/blog/know-how/changelog-2024/)

The Unless team shares what they worked on in 2024 so you can stay up to date on all new features, improvements, and fixes.
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