# Blog — Page 3 — Unless

Recent articles 19 – 27 of 42
        [![Privacy in the EU and Large Language Models (LLMs)](/_astro/know-how-privacy-in-the-eu-and-llms-hero.CHCNeXco_gWXDY.webp)](/en/blog/know-how/privacy-in-the-eu-and-llms/)   Sep 12, 2024 know-how
### [Privacy in the EU and Large Language Models (LLMs)](/en/blog/know-how/privacy-in-the-eu-and-llms/)

Learn how to ensure data privacy with Large Language Models (LLMs) while complying with GDPR and global regulations.
    [![Empowering customer support with AI at Visma | Onguard](/_astro/customer-cases-empowering-customer-support-ai-visma-onguard-hero.CabgTz2G_6KYzQ.webp)](/en/blog/customer-cases/empowering-customer-support-ai-visma-onguard/)   May 2, 2024 customer-cases
### [Empowering customer support with AI at Visma | Onguard](/en/blog/customer-cases/empowering-customer-support-ai-visma-onguard/)

Discover how Visma | Onguard leveraged AI to transform customer support, enhancing efficiency and customer experience.
    [![AI assistance for customer success in highly-regulated industries](/_astro/opinion-ai-assistance-cs-highly-regulated-industries-hero.buUXqRtW_ZWYy6N.webp)](/en/blog/opinion/ai-assistance-cs-highly-regulated-industries/)   Jan 10, 2024 opinion
### [AI assistance for customer success in highly-regulated industries](/en/blog/opinion/ai-assistance-cs-highly-regulated-industries/)

Seamlessly integrate AI-driven conversational search, ensuring rapid, compliant, and hassle-free customer success.
    [![2023: looking back and looking ahead](/_astro/stories-2023-looking-back-looking-ahead-hero.C2oWVo0P_10oMK3.webp)](/en/blog/stories/2023-looking-back-looking-ahead/)   Jan 10, 2024 stories
### [2023: looking back and looking ahead](/en/blog/stories/2023-looking-back-looking-ahead/)

Reflecting on a transformative year in AI innovation and what's to come in the new year.
    [![How Peecho reduced support ticket overload with AI-powered efficiency](/_astro/customer-cases-peecho-reduced-support-ticket-overload-ai-hero.Bjhg7ieB_Zkx6Ju.webp)](/en/blog/customer-cases/peecho-reduced-support-ticket-overload-ai/)   Dec 21, 2023 customer-cases
### [How Peecho reduced support ticket overload with AI-powered efficiency](/en/blog/customer-cases/peecho-reduced-support-ticket-overload-ai/)

Peecho streamlined its customer support with an AI assistant to transform ticket handling.
    [![Streamlining knowledge management in healthcare](/_astro/dpa-hero.BNDRlGjk_kiW4R.webp)](/en/blog/customer-cases/streamlining-knowledge-management-healthcare/)   Nov 7, 2023 customer-cases
### [Streamlining knowledge management in healthcare](/en/blog/customer-cases/streamlining-knowledge-management-healthcare/)

Lessons from a Dutch hospital on AI-powered transformation:
    [![Changelog updates in 2023](/_astro/know-how-changelog-2023-hero.cyOITgvl_2dck3H.webp)](/en/blog/know-how/changelog-2023/)   Nov 6, 2023 know-how
### [Changelog updates in 2023](/en/blog/know-how/changelog-2023/)

The Unless team shares what they worked on in 2023 so you can stay up to date on all new features, improvements, and fixes.
    [![Why chatbots suck - and why they don't have to](/_astro/opinion-why-chatbots-suck-they-dont-have-to-hero.DtxNpjUt_1HL7O8.webp)](/en/blog/opinion/why-chatbots-suck-they-dont-have-to/)   Aug 28, 2023 opinion
### [Why chatbots suck - and why they don't have to](/en/blog/opinion/why-chatbots-suck-they-dont-have-to/)

Building a chatbot may have gotten easier however building a good chatbot experience is still a lot of work and requires nuance.
    [![Why Europe needs an AI delivery platform](/_astro/opinion-why-europe-needs-an-ai-delivery-platform-hero.CMVA-H6Q_Z27s2uQ.webp)](/en/blog/opinion/why-europe-needs-an-ai-delivery-platform/)   Aug 17, 2023 opinion
### [Why Europe needs an AI delivery platform](/en/blog/opinion/why-europe-needs-an-ai-delivery-platform/)

CEO Sander explains that compliance, privacy and security are posing major hurdles to AI feature implementation.
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