Storage

OneDrive Personal

Version 1.0 · Last updated 2026-06-09

Feed your OneDrive Personal content into Unless so your AI agent answers from your own knowledge.

This is a premium integration. See the pricing page for more information.

Context

OneDrive Personal is Microsoft’s consumer cloud storage for documents and files. With Unless, that content flows into Living Knowledge, the engine that keeps your business knowledge current.

Sources become the grounding data your agent answers from, and a public Help Center publishes on autopilot, SEO covered. Every search becomes a conversation, and every conversation becomes an outcome.

This is where Living Knowledge differs from a built-in help center: it combines and deduplicates everything you connect, from documents and tickets to websites and merge requests, into one holistic, always-current Help Center, instead of a view limited to a single tool.

Key benefits

Better data quality: Unless ingests the exact content from OneDrive Personal, without the navigation and footer clutter a website import brings.
Always current: When your OneDrive Personal content changes, Living Knowledge updates, so the agent never answers from something stale.

How does it work?

Unless pulls content from OneDrive Personal into Living Knowledge. It becomes grounding data for your AI customer agent and feeds the public Help Center embedded in the agent.

Install instructions

Once at the Integrations tab of your Unless dashboard, you can select “Configure” for the OneDrive Personal integration. This will open a popup where you can connect your OneDrive Personal account and set up the integration.