Recent articles 19 – 27 of 31
Empowering customer support with AI at Visma | Onguard
Discover how Visma | Onguard leveraged AI to transform customer support, enhancing efficiency and customer experience.
AI assistance for customer success in highly-regulated industries
Seamlessly integrate AI-driven conversational search, ensuring rapid, compliant, and hassle-free customer success.
2023: looking back and looking ahead
Reflecting on a transformative year in AI innovation and what's to come in the new year.
How Peecho reduced support ticket overload with AI-powered efficiency
Peecho streamlined its customer support with an AI assistant to transform ticket handling.
Streamlining knowledge management in healthcare
Lessons from a Dutch hospital on AI-powered transformation:
Why chatbots suck - and why they don't have to
Building a chatbot may have gotten easier however building a good chatbot experience is still a lot of work and requires nuance.
Why Europe needs an AI delivery platform
CEO Sander explains that compliance, privacy and security are posing major hurdles to AI feature implementation.
Revolutionizing user interfaces: Conversational UI Platform of Unless
CEO Sander Nagtegaal explains why the new iteration of the Unless platform is a significant step forward.
Addressing potential concerns around conversational UI
Let's explore some of the main challenges and potential ways to address them